Enquiry Recovery Engine
The problemEnquiries arrive nights and weekends; follow-up depends on who's busiest.
What it doesEvery unconverted enquiry found, valued by matter type, follow-up sequences drafted.
- 1Parsing enquiry log312 enquiries tokenised
- 2Detecting lost follow-upsNo response or single-touch only
- 3Scoring instruction valueBy matter type and stated need
- 4Drafting recovery sequencesThree-touch, per matter type
121 enquiries never followed up
- Est. instruction value
- £186,300
- Recovery sequences drafted
- 121
- High-value (£3k+ matters)
- 38
The engine watches your enquiry channels and drafts same-day responses for fee-earner sign-off.
What your team does next
- Work the unconverted list by matter value, highest first.
- Send the drafted follow-up under the fee earner who took the original call.
- Mark the outcome so a genuinely dead enquiry stops being chased.