Process · Seven steps

Open by design.Quiet by intent.

Every IMS engagement runs through the same seven steps. You always know where the work sits, what decision is next, and what is in your hands by the end of each phase.

The seven steps

  1. 01

    Weeks 1 to 2

    Audit

    Two weeks of close attention to how the business actually runs. Conversations with the leadership team, observation of the daily work, and a read of the systems already in place. The findings come back as a short, honest document.

  2. 02

    Week 3

    Decide

    Name the few moves that compound and the many that look busy. Strategy lives on a single readable page that the leadership team can hold in their head. Every option carries an honest counter-argument so the chosen path is one you can defend.

  3. 03

    Weeks 4 to 5

    Blueprint

    Architecture for the next twelve months with the tradeoffs visible. The blueprint is built to be challenged. Anything that cannot survive a senior engineer or operator reading it does not stay in the document.

  4. 04

    Weeks 6 onward

    Build

    Considered code, real tests, observable systems. Shipped in small atomic deliveries you can review, accept, and roll back. The first thing in production is the smallest thing that produces real value.

  5. 05

    In parallel with build

    Automate

    Quiet AI workflows that remove the dull edges of the team's week. Small models, well chosen, that earn their keep before they grow. Every workflow has a human in the loop for any decision that touches money, people, or compliance.

  6. 06

    Final third of build

    Train

    Your team learns by doing the work alongside us. They can extend, debug, and own everything by hand-off. We refuse to be a vendor lock-in.

  7. 07

    Final two weeks

    Hand-off

    Documentation, recordings, full source. A 90-day follow-up window for any clarification. We leave the door open without inserting ourselves where we are not needed.

Four principles inside every step

The rhythm under the rhythm.

  • Written outputs over verbal handoffs. If it is not on the page, it does not exist.
  • Small decisions made openly, in order, with the tradeoffs visible.
  • One atomic delivery at a time. No big-bang releases.
  • First two weeks are funded by IMS. You decide whether to continue with everything you need to decide cleanly.

Read the engagements that ran this way.