Law Firms
Your firm loses more to slow follow-up than to any competitor
Three tools that read your enquiry log, time ledger and matter history, then hand your fee earners the instructions they were about to lose.
- 42%
- of law-firm enquiries never receive a follow-up
- £1,540
- average instruction value lost per unanswered enquiry
- 90 days
- after which unbilled WIP rarely gets billed
The leaks
Where the margin is going
Enquiries go cold
£186k
Prospects instruct whoever replies first; the log says that's often not you.
WIP leaks
£47k
Recorded time ages past 90 days and quietly gets written off.
One-matter clients
£83k
Conveyancing clients leave without ever hearing about wills or LPAs.
Enquiry Recovery Engine
Enquiries arrive nights and weekends; follow-up depends on who's busiest.
Every unconverted enquiry found, valued by matter type, follow-up sequences drafted.
How it works
Parsing enquiry log
312 enquiries tokenised
Detecting lost follow-ups
No response or single-touch only
Scoring instruction value
By matter type and stated need
Drafting recovery sequences
Three-touch, per matter type
What your team does with it
- Work the unconverted list by matter value, highest first.
- Send the drafted follow-up under the fee earner who took the original call.
- Mark the outcome so a genuinely dead enquiry stops being chased.
On sample data
121 enquiries never followed up
- £186,300
- Est. instruction value
- 121
- Recovery sequences drafted
- 38
- High-value (£3k+ matters)
The engine watches your enquiry channels and drafts same-day responses for fee-earner sign-off.
WIP Leak Detector
Unbilled time ages invisibly across dozens of matters until write-off.
Ageing WIP surfaced by matter and fee earner, billing narratives drafted.
How it works
Parsing time ledger
2,400 entries tokenised
Detecting ageing WIP
Unbilled entries past 60/90 days
Scoring recoverability
By matter status and client history
Drafting billing narratives
Ready for partner review
What your team does with it
- Put the ageing WIP report in front of each fee earner at the Monday billing meeting.
- Approve or edit the drafted narrative and raise the bill the same day.
- Escalate anything past your write-off threshold to the supervising partner.
On sample data
£47,200 unbilled beyond 90 days
- £47,200
- Recoverable WIP
- 34
- Matters affected
- 34
- Narratives drafted
The detector runs weekly so WIP gets billed at 30 days, not written off at 120.
Cross-Practice Radar
Each department's clients never hear what the other departments do.
Single-matter clients matched to obvious next needs, introduction letters drafted.
How it works
Parsing matter history
890 matters tokenised
Detecting single-service clients
Conveyancing without wills, probate without IHT advice
Scoring next-matter fit
Life-event and matter-type signals
Drafting introductions
Warm, per practice area
What your team does with it
- Have the originating fee earner make the introduction, not the receiving department.
- Send the drafted letter only where the client relationship is genuinely warm.
- Record the referral so the department that gave it gets the credit.
On sample data
208 clients with an obvious next matter
- £83,600
- Cross-sell opportunity
- 208
- Introduction letters drafted
- 156
- Conveyancing → wills matches
The radar turns every closed matter into the start of the next one.
In motion
Watch it run
Live demo
Try it on sample data
Data protection
Your client data never reaches the AI
How it fits together
From your book to revenue actions
Proof
Results
What one mid-size firm's data gave back
Before
Follow-up when someone remembers; billing at quarter end
After
£317,100 of instructions, WIP and cross-sell surfaced in one run
- £317,100
- Total opportunity
- 363
- Client actions drafted
- 40
- Fee-earner hours saved / month
The offer
Package
The Law Firm package
- All three tools configured for your firm
- PII tokenisation layer as standard
- CRM/book onboarding and data mapping
- Monthly findings report with £ figures
- UK-based support, DPA included
Live within 14 days of data access
Build from £6,500 · from £3,000/month · one recovered instruction covers a quarter
Questions
Frequently asked
Is this GDPR compliant?
The architecture is built for UK GDPR: identifiable fields are tokenised before any AI processing and the encrypted mapping never leaves your control. We provide a DPA with every engagement and a DPIA on request.
What data do you need?
Exports of your enquiry log, time ledger and closed-matter list. We map fields in onboarding, so nobody on your team reformats anything.
How long does setup take?
Most firms are live within 14 days of granting data access. The demo you just ran mirrors the real pipeline. What follows is configuration, not construction.
Does it work with our systems?
Yes. Clio, LEAP, Actionstep, Proclaim and practice-management exports.
What does it cost?
A one-off build fee then a monthly retainer, anchored so a single recovered instruction covers months of fees. Exact pricing on the call, based on book size.
Next step
See it on your own book
This was synthetic data. Yours will be better.
Book a callPseudonymisation under UK GDPR Art. 4(5). DPIA and DPA available on request.
Also see: Accountancy Firms, M&A Advisory & Business Brokers