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FSB: nearly three in five small-firm AI users see productivity gains, and 92% still worry

Summary of Resultsense (reporting the Federation of Small Businesses), 27 July 2026Via report

The Federation of Small Businesses' report The Confidence Code finds AI use among small firms has almost tripled since 2023. Around three in five users report productivity gains and about a quarter report higher revenue, averaging a 3% uplift. 92% still have concerns about data security, copyright and liability, and the FSB estimates deeper use could add more than £42bn a year to the economy.

92%
of small firms have concerns about AI
3%
average revenue uplift among those reporting gains
34%
say better guidance on implementation would help

What it means for a small firm

The ask from small firms is guidance and trust, not more software. That is the job we are built for.

Original source

FSB urges AI minister to put small-firm trust at the heart of policy

Resultsense (reporting the Federation of Small Businesses)

Find out more at Resultsense (reporting the Federation of Small Businesses) (opens in a new tab)

This page is our own summary, written 23 October 2026. The figures belong to the publisher. The link above goes to the report we took them from, not to the primary document.

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